Work with us

Job Title: Coffee Shop Manager

Line Management: Maddie Clarke, Head of Logistics

Location: Saint Paul’s Hammersmith, W6 9PJ

About Saint Paul’s

Saint Paul’s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God’s presence and are empowered to live out their calling in every aspect of their lives.
Our vision is to see God’s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact on London. We are committed to nurturing faith, fostering community, and being a resource for the wider city through the use of our spaces and facilities.

Role Purpose

The Coffee Shop Manager will oversee and manage the daily operations of the church coffee shop, ensuring excellence in hospitality, service, and innovation. The role involves building and leading a team of baristas, managing finances, developing innovative practices, and embedding a culture of warmth, generosity, and hospitality aligned with the church’s values. The ultimate aim of this role is to create an environment where unstructured yet meaningful encounters occur, relationships are fostered, and discipleship, mentoring, pastoral support, and community thrive.

Key Responsibilities

Team Leadership and Training

• Recruit, manage, train, and mentor a team of baristas, ensuring high standards of customer service and hospitality.

• Develop the team to embody and communicate the culture and ethos of Saint Paul’s Church and the coffee shop.

• Create rotas to ensure appropriate staffing levels for the coffee shop, internal ministry events, and external bookings.

Operational Excellence

• Oversee the daily operation of the coffee shop, ensuring high standards of quality, cleanliness, and service are consistently maintained.

• Manage ordering and inventory of consumables such as coffee beans, milk, cups, food items, and other supplies.

• Ensure the church kitchen area is clean, well-organised, compliant with health and safety regulations, and fit for purpose.

• Maintain excellent barista skills and be able to train staff to consistently deliver high-quality coffee and beverages.

Financial Management

• Manage the coffee shop’s income and expenditure effectively, working towards financial sustainability.

• Provide regular reports on financial performance, including sales trends, profit margins, and expenditure control, to the Head of Logistics.

• Implement effective financial controls and processes to monitor stock, reduce waste, and maximise profitability.

Innovation and Development

• Drive continuous improvement and innovation in the coffee shop’s products, menus, operations, and customer experience.

• Participate actively in the strategic development and growth of the coffee shop, transitioning to a fully operational ministry within the church.

Contractor and Supplier Management

• Manage the relationship with the coffee provider, ensuring quality, consistency, and cost-effectiveness.

• Oversee relationships and contracts with other relevant service providers, ensuring quality service delivery and best value for money.

Collaboration and Support

• Work closely with ministry teams at Saint Paul’s to provide catering and hospitality support for church events, meetings, and activities.

• Coordinate closely with the Bookings Manager to ensure external events receive high-quality coffee shop services and support.

• Collaborate with the Social Transformation team, supporting their initiatives and leveraging the coffee shop’s potential for community engagement and social impact.

Essential Skills and Experience

• Proven experience managing or supervising in a coffee shop, café, hospitality environment, or similar setting.

• Exceptional barista skills with in-depth knowledge of coffee preparation and beverage excellence.

• Demonstrated leadership ability, with experience managing and training staff.

• Strong operational and organisational skills, with attention to detail and a commitment to high standards.

• Experience in stock management, financial budgeting, income/expenditure management, and report production.

• A passion for hospitality and a track record of delivering excellent customer service.

• Ability to innovate and implement new ideas, products, and operational practices.

• Excellent communication, interpersonal, and team-building skills.

Additional Skills (Desirable)

• Familiarity with church ministry or community engagement settings.

• Experience developing or producing homemade food items such as cookies, muffins or pastries for sale.

• Food hygiene qualifications or willingness to undertake training.

• Proficient in IT systems, including MS Office, POS systems, and inventory management software.

Personal Qualities

We seek someone who is:

• Aligned and committed to the mission, values, and culture of Saint Paul’s.

• Warm, approachable, and passionate about providing a welcoming space.

• Creative, innovative, and enthusiastic about continuous improvement.

• Collaborative and relational, capable of working well with a diverse range of people.

• Flexible, adaptable, and comfortable working in a dynamic, community-focused environment.

Working Requirements

• Proof of right to work in the UK.

• Work schedule: 3.5 days per week (including evening and weekend work to support church events).

• Attendance at Tuesday morning staff meetings.

Key Church Services and Events

• Annual Parochial Church Meeting, Church Weekend, and select evening events.

• Easter and Christmas services.

• Staff events, including an annual retreat (typically one week in January).

Package

• Salary: £28,000–£30,000 pro rata (3.5 days per week)

• Holiday: 25 days FTE plus bank holidays and your birthday (pro rata)

• Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training, and development opportunities

How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full Job Description:

Application form
Download here

Job description
Download here

Submit
Completed/signed application Form and CV here.

About Us:

St Paul’s Hammersmith is a vibrant Anglican church located in the heart of West London. We are committed to creating a welcoming environment where everyone can encounter God. As our community grows, we are seeking friendly and practical individuals to join our Site Support Team, ensuring our services and events run smoothly.

Role Overview:

As a Site Support Team Member, you will play a crucial role in the logistical and hospitality aspects of our church services and events. Your responsibilities will include:

• Venue Preparation: Setting up and resetting chairs and equipment for services and events.

• Opening and Closing: Ensuring the church is securely opened before and locked after events.

• Health & Safety: Monitoring the premises to ensure safety protocols are followed.

• Hospitality Support: Assisting the Hospitality Team in welcoming attendees and addressing any queries.

• Grounds Patrol: Regularly checking the church grounds to maintain a safe and welcoming environment.

Working Hours:

This is a casual role offering flexible hours based on your availability. Support is primarily required on Sundays, with additional opportunities during midweek events, including weekday evenings and occasional daytime activities. Typical shift patterns include:

• Sunday Morning Shift: 8:00 AM – 2:00 PM

• Sunday Evening Shift: 2:00 PM – 8:00 PM

• Weekday Evening Shift: Typically from 5:30 PM – 10:00 PM (times may vary depending on the specific event)

• Daytime Activities: Occasionally required to support events during weekdays, as needed.

You do not need to be available for all these shifts, as we can tailor your rota around your current schedule and availability.

Candidate Profile:

We are looking for individuals who are:

• Friendly and Approachable: Able to create a welcoming atmosphere for all attendees.

• Practical and Reliable: Comfortable with physical tasks and dependable in fulfilling responsibilities.

• Team Players: Willing to collaborate with various teams to ensure events run smoothly.

• Faith-Aligned: As this role supports the mission of our church, a genuine alignment with our Christian values is essential.

Please note: This position carries a genuine occupational requirement for the post-holder to be a practising Christian, in accordance with Part 1 of Schedule 9 to the Equality Act 2010.

Requirements:

• DBS Check: Successful candidates will be required to undergo a Disclosure and Barring Service (DBS) check.

• Right to Work: Proof of the right to work in the UK is mandatory.

• Safeguarding Training: Completion of paid safeguarding training prior to commencing the role.

Remuneration:

• Hourly Rate: £13.85 (aligned with the current London Living Wage)

How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full Job Description:

Application form
Download here

Job description
Download here

Submit
Completed/signed application Form and CV here.

Saint Paul’s Hammersmith – Volunteer Receptionist

Helping people feel welcome at Saint Paul’s Hammersmith

Location: Saint Paul’s Hammersmith, W6 9PJ

Reports to: Director of Operations

What’s the Role?

We’re looking for someone to sit at our front desk and be a warm, friendly face to everyone who comes into the church during the week.

You’ll help people find where they need to go, take in deliveries, and make sure the building feels welcoming and calm.

What You’ll Do

• Smile and say hello to everyone who comes in

• Point people in the right direction – to the café, meeting rooms, or charity spaces

• Be kind and approachable to anyone who needs a bit of help

• Take in deliveries and let the café or staff know

That’s it! Just be present, friendly, and helpful.

What We’re Looking For

You don’t need experience, just a warm heart and a willingness to be there. Ideally, you are:

• Friendly and calm

• Someone who enjoys being around people

• Reliable and happy to help

When?

Flexible times – morning, afternoon, or a full day. You choose what works for you.

Please note that this is a volunteer role (unpaid), but it’s a lovely way to serve the church, meet people, and make a real difference just by showing up.

Interested?

We’d love to chat. Email church@sph.org if you’re keen!

Location: Hammersmith, office-based

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)

Salary: from £25,300

Closing date: Tuesday 7th October, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Upcoming Assessment Days: Thursday 30th October

Application pack: Have a look at our application pack for more information about the role and Resurgo.

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays

• Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection

• Amazing personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)

• We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.

• Regular staff prayer meetings, conferences and retreats (one residential)

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 

• Build great relationships with relevant professionals 

• Form part of an intentional church community 

What will you gain?

• Management skills and career progression 

• Excellent coaching capability 

• Social Impact Experience

• Christian Leadership Skills 

Click here to apply.