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Job Title: Bookings Manager
Reports to: Maddie Clarke, Head of Operations
Location: Saint Paul’s Hammersmith, W6 9PJ

About Saint Paul’s

Saint Paul’s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white hot centre of faith where people experience God’s presence and are empowered to live out their calling in every aspect of their lives. Our vision is to see God’s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact on London. We are committed to nurturing faith, fostering community, and being a resource for the wider city through the use of our spaces and facilities.

Role Purpose

Working within the Logistics team, the Bookings Manager will oversee and manage all aspects of venue bookings at Saint Paul’s, ensuring a seamless experience for internal ministries and external clients alike. The role involves managing the church calendar, facilitating excellent communication, coordinating events, and ensuring that all bookings align with the church’s mission and values. With a heart for hospitality, the Bookings Manager will ensure that every interaction and event reflects the welcoming ethos of Saint Paul’s.

Key Responsibilities

Bookings and Client Communication

• Manage the church calendar, ensuring ministry events, partner charity bookings, parish activities, and external hires are accurately scheduled without conflicts.

• Respond promptly to booking enquiries, confirm availability, and provide clients with pricing and venue use terms, ensuring clear and professional communication throughout the booking process.

• Build strong relationships with clients through regular contact, conducting site visits, and providing a welcoming experience to encourage repeat business and positive referrals.

Event Coordination and Resource Management

• Work closely with internal teams, clients, and external suppliers to plan and deliver seamless events, coordinating staffing, production, and set-up requirements.

• Ensure smooth event execution by being present onsite to address client questions, monitor logistics, and resolve any issues that arise.

• Collaborate with the Facilities Manager to maintain venue equipment and resources, ensuring they are in good working condition for all bookings.

Financial Management and Reporting

• Prepare accurate quotes and manage pricing structures, ensuring alignment with the church’s policies and overhead costings.

• Coordinate with the Finance Manager to ensure timely and accurate invoicing for all bookings.

• Maintain detailed records of bookings, client communications, and contracts, generating regular reports on booking trends and revenue for leadership review.

Team Leadership and Strategic Development

• Recruit and manage teams for site cover and production support, providing leadership and ensuring high standards of service.

• Assist in developing promotional materials, including brochures, website content, and venue photography, to enhance the profile of Saint Paul’s as a premium event venue.

• Engage with advertising platforms to attract new bookings and expand the reach of Saint Paul’s venue services.

Flexibility and Mission Alignment

• Adapt to the needs of the role, being flexible to work evenings, weekends, or additional hours as required.

• Undertake any reasonable requests from leadership to support the broader mission and vision of Saint Paul’s.

Perform any other duties as reasonably required to support the team and the organisation's objectives.

Essential Skills and Experience

• Proven experience in booking management, scheduling, or event coordination.

• Strong organisational skills with high attention to detail and accuracy.

• Passion for creating an environment of welcome and hospitality.

• Excellent time management skills, capable of handling multiple bookings simultaneously.

• Leadership and team management experience.

• Strong problem-solving abilities, with the ability to troubleshoot effectively.

• Flexibility to work additional and variable hours for events.

Additional Skills

• Proficiency in IT and MS Office.

• Familiarity with booking systems and event management software (desirable).

• Experience in customer service or hospitality roles.

Personal Qualities

We seek someone who is:

• Committed to the vision and values of Saint Paul’s.

• Collaborative and proactive, with a team-oriented attitude.

• Passionate about delivering excellence and fostering positive client relationships.

• Adaptable and resourceful in a fast-paced environment.

Working Requirements

• Proof of right to work in the UK

• Work schedule: 5 days per week, with some evening and weekend work to support events (TOIL given)

• Attendance at Tuesday morning staff meetings

Key Church Services and Events

• Key annual church events: Annual Parochial Church Meeting, Church Weekend, and select evening events

• Easter and Christmas services

• Staff events, including an annual retreat (typically 1 week in January)

Package

• Salary: £27,000 – £30,000 FTE, depending on experience

• Holiday: 25 days FTE plus bank holidays plus your Birthday off as an additional day

• TOIL: A generous toil allowance

• Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training, and development opportunities

How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full Job Description:

Application form
Download here

Job description
Download here

Submit
Completed/signed application Form and CV here.

The closing date for applications is the 31st of August.

Job Title: Service and Events Coordinator
Reports to: Head of Logistics, with input from the Associate Vicar for Service and Event Leadership
Location: Saint Paul’s Hammersmith, Queen Caroline Street, Hammersmith, W6 9PJ

About Saint Paul’s

Saint Paul’s Hammersmith is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God’s presence and are empowered to live out their calling in every aspect of their lives. Our vision is to see God’s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact on London.

Role Purpose

The Service and Events Manager will provide excellent administrative and operational support to enable the smooth running of all Sunday services, midweek events, and key church gatherings. This role will focus on planning, coordinating logistics, and supporting ministry teams in delivering events and services to a high standard, ensuring that all activities run smoothly and reflect the welcoming and professional environment of Saint Paul’s.

On Sundays, the Service and Events Manager will play a crucial on-the-ground role, ensuring that the services are logistically well-managed and that all operational needs are met. As a result, this person will be serving in a practical, behind-the-scenes capacity during services, rather than participating in services in the same way as other staff. This vital ministry of hospitality and coordination helps create a seamless and welcoming environment where others can encounter God without distraction.

This is a key support role, working closely with ministry leaders and the operations team to manage day-to-day event and service logistics with excellence, care, and attention to detail.

Key Responsibilities

Service and Event Coordination

• Plan and coordinate the administrative logistics for Sunday services, special services (e.g., baptisms), and midweek events helping manage the bookings particularly for Sundays.

• Liaise with ministry teams to support the delivery of their events and activities, ensuring logistical needs are met.

• Maintain event and service schedules, rotas, and logistical planning documents.

• Assist in coordinating setup, refreshment orders, printed materials, and other resources required for events and services.

• Oversee and coordinate refreshments for special services, Easter, Christmas, and major church gatherings.

• Be present and active on Sundays to oversee the logistical running of all services, coordinating with ministry teams, volunteers, and operations staff to ensure a seamless experience for everyone attending.

Operational and Administrative Support

• Ensure all necessary supplies for Sunday services, courses, and events are stocked and available.

• Work alongside the Facilities, Catering, and Welcome teams to ensure a smooth experience for all guests.

• Support the coordination of major annual events including the Annual Parochial Church Meeting (APCM), Hammersmith at Home (church weekend), Christmas, and Easter events.

• Administer bookings, communication, and event documentation as required.

• Ensure compliance with Health and Safety, Safeguarding and risk assesment policies.

Team and Staff Collaboration

• Work closely with the Head of Logistics and Associate Vicar to ensure all services and events are delivered with excellence.

• Provide administrative support to ministry teams as required, ensuring effective planning and execution of events.

Desired Skills and Experience

• Strong administrative and event coordination skills.

• Excellent organisation, planning, and time management abilities.

• High attention to detail and a commitment to excellence.

• Clear and professional communication skills, both written and verbal.

• Ability to work collaboratively across teams and ministries.

• Comfortable working in a fast-paced, dynamic environment.

• Familiarity with CRM systems and Microsoft Office applications.

• Committed to maintaining confidentiality, discretion, and professionalism at all times.

• A vibrant and active Christian faith, committed to the vision and values of Saint Paul’s Hammersmith.

Personal Qualities

We seek someone who is:

• A passionate follower of Jesus with a vibrant personal faith.

• Committed to the vision, mission, and values of Saint Paul’s.

• Relational, professional, and approachable.

• Adaptable, self-starting, and comfortable in a mission-focused environment.

• Committed to ongoing personal and spiritual growth, accountability, and integrity.

• Embraces the flexibility required to serve at evening events and fully participate in Sunday services, seeing this as a vital and fulfilling part of the role.

Working Requirements

• Proof of right to work in the UK according to UK legislation.

• 35 hours per week, typically Sunday to Thursday.

  • Sundays are a core working day: Around 10 hours on a Sunday, occasionally longer depending on service and event needs.

  • Six Sundays off per year, to be agreed with the Head of Logistics.

  • Regular evening commitments per week to support midweek events.

• Attendance required at Tuesday morning staff meetings and key church events.

• This post carries a genuine occupational requirement for the holder to be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Key Church Services and Events

• Key annual church events: Annual Parochial Church Meeting (APCM), Hammersmith at Home (church weekend), and assigned termly evening events.

• Easter and Christmas services.

• Staff events, including an annual retreat week in January and multiple development and training days.

Package

• Annual salary: £28,000 – £30,000 depending on experience.

• Holiday: 25 days annual leave plus bank holidays, plus a day off for your birthday.

• A generous TOIL (time off in lieu) allowance.

• Benefits: Employer pension contribution, annual staff retreat week at Centre Parcs, multiple staff investment days, and professional development opportunities.

How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full Job Description:

Application form
Download here

Job description
Download here

Submit
Completed/signed application Form and CV here.

The closing date for applications is the 14th of September.

About Us:

St Paul’s Hammersmith is a vibrant Anglican church located in the heart of West London. We are committed to creating a welcoming environment where everyone can encounter God. As our community grows, we are seeking friendly and practical individuals to join our Site Support Team, ensuring our services and events run smoothly.

Role Overview:

As a Site Support Team Member, you will play a crucial role in the logistical and hospitality aspects of our church services and events. Your responsibilities will include:

• Venue Preparation: Setting up and resetting chairs and equipment for services and events.

• Opening and Closing: Ensuring the church is securely opened before and locked after events.

• Health & Safety: Monitoring the premises to ensure safety protocols are followed.

• Hospitality Support: Assisting the Hospitality Team in welcoming attendees and addressing any queries.

• Grounds Patrol: Regularly checking the church grounds to maintain a safe and welcoming environment.

Working Hours:

This is a casual role offering flexible hours based on your availability. Support is primarily required on Sundays, with additional opportunities during midweek events, including weekday evenings and occasional daytime activities. Typical shift patterns include:

• Sunday Morning Shift: 8:00 AM – 2:00 PM

• Sunday Evening Shift: 2:00 PM – 8:00 PM

• Weekday Evening Shift: Typically from 5:30 PM – 10:00 PM (times may vary depending on the specific event)

• Daytime Activities: Occasionally required to support events during weekdays, as needed.

You do not need to be available for all these shifts, as we can tailor your rota around your current schedule and availability.

Candidate Profile:

We are looking for individuals who are:

• Friendly and Approachable: Able to create a welcoming atmosphere for all attendees.

• Practical and Reliable: Comfortable with physical tasks and dependable in fulfilling responsibilities.

• Team Players: Willing to collaborate with various teams to ensure events run smoothly.

• Faith-Aligned: As this role supports the mission of our church, a genuine alignment with our Christian values is essential.

Please note: This position carries a genuine occupational requirement for the post-holder to be a practising Christian, in accordance with Part 1 of Schedule 9 to the Equality Act 2010.

Requirements:

• DBS Check: Successful candidates will be required to undergo a Disclosure and Barring Service (DBS) check.

• Right to Work: Proof of the right to work in the UK is mandatory.

• Safeguarding Training: Completion of paid safeguarding training prior to commencing the role.

Remuneration:

• Hourly Rate: £13.85 (aligned with the current London Living Wage)

How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full Job Description:

Application form
Download here

Job description
Download here

Submit
Completed/signed application Form and CV here.

Saint Paul’s Hammersmith – Volunteer Receptionist

Helping people feel welcome at Saint Paul’s Hammersmith

Location: Saint Paul’s Hammersmith, W6 9PJ

Reports to: Director of Operations

What’s the Role?

We’re looking for someone to sit at our front desk and be a warm, friendly face to everyone who comes into the church during the week.

You’ll help people find where they need to go, take in deliveries, and make sure the building feels welcoming and calm.

What You’ll Do

• Smile and say hello to everyone who comes in

• Point people in the right direction – to the café, meeting rooms, or charity spaces

• Be kind and approachable to anyone who needs a bit of help

• Take in deliveries and let the café or staff know

That’s it! Just be present, friendly, and helpful.

What We’re Looking For

You don’t need experience, just a warm heart and a willingness to be there. Ideally, you are:

• Friendly and calm

• Someone who enjoys being around people

• Reliable and happy to help

When?

Flexible times – morning, afternoon, or a full day. You choose what works for you.

Please note that this is a volunteer role (unpaid), but it’s a lovely way to serve the church, meet people, and make a real difference just by showing up.

Interested?

We’d love to chat. Email church@sph.org if you’re keen!